About our AI discovery chat
Last updated: 20 June 2026
Our AI discovery chat is here to help you explore whether Buildloop can help your business. It is a friendly, automated assistant, and a real person from our team always follows up. So you know what to expect, here is a quick, plain-English rundown of how it works and how to use it well.
1. It gives general suggestions only
In short: The assistant offers general ideas, not tailored expert advice.
The AI assistant gives general suggestions to help you think about your needs and what might be possible. It does not know the full details of your situation, and its suggestions are a starting point for a conversation, not a recommendation tailored to you.
2. It can be wrong, so please do not rely on it alone
In short: AI output can be inaccurate and should not be your only basis for a decision.
Like all AI, the assistant can be inaccurate or incomplete, and it can occasionally get things wrong. Please treat what it says as general information and check anything important.
It is not professional, financial, legal or other expert advice, and you should not rely on it as the sole basis for any decision. When it matters, get proper advice and talk to a human (including us).
3. Please do not share sensitive details
In short: Keep sensitive personal or financial information out of the chat.
The chat is for a general discovery conversation. Please do not enter sensitive personal or financial details, such as passwords, bank or payment details, or other people's private information.
Share just enough for us to understand what you are trying to achieve.
4. Your conversation and how we use it
In short: We store transcripts only with your consent, to help us follow up and improve.
With your consent, we may store your conversation so we can follow up properly and improve the experience. If you would rather we did not keep the full transcript, that is completely fine.
Our Privacy Policy explains how we handle the information you share in more detail.
5. Some processing happens offshore
In short: The chat is powered by a trusted AI provider based outside New Zealand.
The assistant is powered by a third-party AI provider (Anthropic) that processes your messages to generate replies. This processing happens offshore, outside New Zealand. Our Privacy Policy covers this cross-border processing.
6. A human will follow up
In short: A real person from Buildloop picks things up after the chat.
The chat is just the first step. Once you have finished, a member of the Buildloop team is notified and will be in touch to carry on the conversation properly. The important decisions always involve real people, on both sides.