Harbour Print & CopyEmailed to accounts@ · 14 October
Tax invoice 5521500 A5 flyers, double-sided212.00
Design changes45.00
GST38.55
Total295.55
Health and beauty
Fewer no-shows, and no more booking by text at 10pm.
Salons, clinics, spas and studios run on bookings, reminders and rebooking. Buildloop builds AI assistants that take that admin off the front desk. Anything they send waits for your yes until you let it go on its own.
From our work
A booking made, and the paperwork that follows it, handled.
Here's what that could look like for a services business, drawing on software we've built for New Zealand businesses.
Enquiry to booking, by text
Priya S.New client
Text Message · Monday 9:14 pm
Visitor: Hi, do you have anything Thursday after 3?
Assistant: Hi Priya, Thursday I have 3:30pm or 4:15pm with Sam. Would either suit?
Visitor: 3:30 thanks
Assistant: You're booked for Thursday at 3:30pm with Sam. We'll text a reminder the day before.
Every receipt read and filed
Read and codedMarketingOctober · spring campaign
Matched to the bank · 15/10 HARBOUR PRINT 295.55No receipt for a 64.90 card payment on 12/10. The card holder has been emailed for it.Names, prices and messages are examples. See the full story of our work
What we'd build
The loops worth closing first
Each of these is a custom tool with AI woven through it, built around how you actually work.
Bookings and reminders
Appointments booked around your real calendar, with a reminder the day before, so fewer no-shows.
Missed-call text-back
A 'sorry we missed you' text, ready the moment a call is missed, for you to send.
Questions answered
Prices, services and opening hours answered from what you've checked, on your website and by message.
Rebooking reminders
A friendly note when a client is due back, drafted for you to approve.
Review requests
Happy clients asked for a Google review after their visit, with replies to reviews drafted for you.
Invoices and payments
Invoices sent from Xero with Pay now, and polite reminders that wait for your approval.
Your AI team
The assistants we'd start with
Four of our 21 assistants that suit health and beauty best. A short chat tells us which ones fit yours.
Booking Assistant
Books, moves and fills appointments around your calendar.
- Books by text, email or phone, around your real calendar
- Allows for travel time between jobs
- Knows how long each type of job really takes
- Handles reschedules and fills gaps from your waitlist
- Sends reminders, so fewer no-shows
- Calls customers for you when a text won't do
AvailableLaunching now with our first customers. We set it up with you.
NZ$79 a month · 300 texts included
+ NZ$49 a month AI control centre, once for all your assistants
Plus a one-off set-up and configuration fee, agreed after a short call.
Front Desk Assistant
Answers calls and messages when you can't.
- Answers every call in a voice that suits your business
- Knows your services, prices and availability
- Books the job, starts a quote or takes a clear message
- Puts anything urgent straight through to you
- Sends you a tidy summary instead of voicemails
- Every call transcribed and filed
AvailableLaunching now with our first customers. We set it up with you.
NZ$149 a month · 300 minutes included
+ NZ$49 a month AI control centre, once for all your assistants
Plus a one-off set-up and configuration fee, agreed after a short call.
Reviews Assistant
Turns happy customers into Google reviews.
- Asks at the right moment, just after the job
- Asks every customer the same way, as Google and NZ law require
- Replies to every review in your tone
- Tells you the moment a bad review lands, with a calm reply ready
- Tracks your rating and what people mention
AvailableLaunching now with our first customers. We set it up with you.
NZ$49 a month · 100 texts included
+ NZ$49 a month AI control centre, once for all your assistants
Plus a one-off set-up and configuration fee, agreed after a short call.
Get Paid Assistant
Sends your invoices from Xero with Pay now, chases politely, and tells you the moment you're paid.
- Drafts an invoice in Xero from one sentence, from the customer's last invoice
- Sends it with the PDF, Pay now by card, and your bank account
- Chases on each customer's plan, with one statement per customer
- Checks Xero right before every reminder, so nobody who's paid is chased
- Reads the replies: pauses for a promise, and hands a dispute to you
- Tells you the moment Xero records a payment
AvailableReady now. Switch it on today and we help you set it up.
NZ$79 a month · 150 invoices included
+ NZ$49 a month AI control centre, once for all your assistants
Plus a one-off set-up and configuration fee, agreed after a short call.
Why custom
Software that fits your business, not the other way round
- Built around your real workflow, not a generic template
- Fixed price, agreed up front in the proposal
- Shipped in weeks, improved on an ongoing loop
- Your team trained to actually use it
Will it work with my booking system?
Where your booking system offers an integration, yes. We find out which one you use in the discovery chat, and work alongside it rather than replacing it.
Can it answer questions about treatments?
It answers from what you've checked, like your price list, aftercare notes and policies. Anything it isn't sure of, or anything that needs a professional's judgement, comes to you.
Does anything go to clients without me?
Not at first. Every message waits for you to approve it. You can let routine ones, like reminders, go on their own later.
Is client information kept private?
Yes. It's encrypted, isolated to your business, and never shared between businesses or sold. Your data is stored in Sydney. To write replies, text is sent to our AI provider in the US.
How do I start?
Start the discovery chat. It takes about 8 minutes, and we email you ideas for what to hand over first.
Ready to automate your health and beauty admin?
Start the discovery chat and we'll map your first tool together.